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Mr and Mrs Smith Members can benefit from the below benefits:

For customers in EMEA + Asia

BlackSmith benefits - Free Avis Preferred & seasonal offers

SilverSmith benefits - Up to 20% discount, free Avis Preferred, 1 car group upgrade subject to availability on arrival, free additional driver *

GoldSmith benefits - Up to 30% discount, free Avis Preferred, Presidents Club & 2 car group upgrades on arrival subject to availability on arrival, free additional driver


For customers in USA

BlackSmith - no benefits but they are able to sig up to the US Avis Preferred Programme https://www.avis.com/en/loyalty-profile/avis-preferred

SilverSmith benefits - Up to 20% discount

Goldsmith members will recieve a discount of up to 30%


For customers in CA

BlackSmith - no benefits but they are able to sig up to the US Avis Preferred Programme https://www.avis.com/en/loyalty-profile/avis-preferred

SilverSmith benefits - Up to 20% discount

Goldsmith members will recieve a discount of up to 30%


For customers in AU

BlackSmith - no benefits but they are able to sig up to the US Avis Preferred Programme https://www.avis.com/en/loyalty-profile/avis-preferred

SilverSmith benefits - Up to 20% discount

Goldsmith members will recieve a discount of up to 30%


For customers in NZ

BlackSmith - no benefits but they are able to sig up to the US Avis Preferred Programme https://www.avis.com/en/loyalty-profile/avis-preferred

SilverSmith benefits - Up to 20% discount

Goldsmith members will recieve a discount of up to 30%

*Only residents of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Great Britain, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland and Turkey will benefit from the upgrades and free addtional driver



For queries requiring immediate assistance, please contact our Avis support team: artnershipsupport@abg.com.
For all other queries, please contact Avis via one of the below methods:


Pre Rental

Speak to the Avis Reservations Team
Open 7am - 10pm, seven days a week

By Phone By Email
For general enquiries and to place a reservation +44 (0)808 284 5566* UK.Reservations@bcn.avis-europe.com
To amend or cancel an exisiting booking +44 (0)808 284 0169* UK.Reservations@bcn.avis-europe.com
For Avis Preferred members +44 (0)808 284 0163* AvisPreferred-Reservations@avis.co.uk


During Rental

Queries during the rental period should be referred to the hire station where the vehicle was picked up.


Post Rental

Speak to the Avis Customer Service Team
Open 7am - 5pm, Monday to Friday
By Phone By Email
For all general and billing enquiries +44 (0)808 284 6666* keyaccounts@avis.co.uk


*Freephone from a UK BT landline. Calls from mobiles will be charged at your network's chosen rate. Calls from outside the UK will be charged at International rates.


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