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For queries requiring immediate assistance, please contact Sarah Bowyer, the Avis and Quintessentially Partnership Account Manager : sarah.bowyer@avis-europe.com.
For all other queries, please contact Avis via one of the below methods:
Pre Rental
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Speak to the Avis Reservations Team
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Open 7am - 10pm, seven days a week
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| By Phone
| By Email
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| For general enquiries and to place a reservation
| +44 (0)808 284 5566*
| UK.Reservations@bcn.avis-europe.com
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| To amend or cancel an exisiting booking
| +44 (0)808 284 0169*
| UK.Reservations@bcn.avis-europe.com
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| For Avis Preferred members
| +44 (0)808 284 0163*
| AvisPreferred-Reservations@avis.co.uk
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During Rental
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| Queries during the rental period should be referred to the hire station where you picked up your vehicle.
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Post Rental
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Speak to the Avis Customer Service Team
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Open 7am - 5pm, Monday to Friday
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| By Phone
| By Email
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| For all general and billing enquiries
| +44 (0)808 284 6666*
| customer.service@avis.co.uk
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*Freephone from a UK BT landline. Calls from mobiles will be charged at your network's chosen rate. Calls from outside the UK will be charged at International rates.
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